教與學空間系列 (二): 社工培訓研習室

簡介

香港專業教育學院(沙田)幼兒教育及社會服務系於2012年在沙田校園為社會工作高級文憑課程中的「社會工作技巧訓練坊」設立「社工培訓研習室」(研習室)，研習室成立的目的是讓學生在模擬的環境中，把課堂學會的知識、技能和態度，透過實踐為導向性的活動，如角色扮演及模擬案例研究，提高學生對社工的輔導技巧、溝通技巧及觀察能力的了解。

「社工培訓研習室」的特色

研習室主要分為面談室和觀察室，兩室之間有一面單面鏡子。室內分別設置了兩個攝錄鏡頭和錄像系統，能把整個面談過程錄影下來，讓學生可以在課堂後重複觀看，進行反思及同儕互評。

用作模擬實習及評核

整個輔導過程在面談室內進行，面談室模擬了真實的輔導面談情境，擺放了沙發、椅子和茶几，讓參與者能在一個舒適的環境中暢所欲言。學生分別扮演社工和個案事主，透過角色扮演和模擬案例分析，把課堂上的理論及技巧充分實踐出來。 另一方面，其他同學在觀察室內，透過單面鏡子及揚聲器的裝置，可清楚觀察及聆聽扮演者在面談室的整個過程，經過深入討論及導師的回饋和意見，更了解相關理論與實務運用的技巧。 除了讓學生有模擬實習機會外，導師要求他們以兩人一組進行角色扮演，並錄影面談過程，作為評核用途。學生需要自我評核及互相評核，從談話內容、說話態度、身體語言、手勢，以及回應等各方面，撰寫一份報告。通過這樣的訓練，學生不但能深入了解社會工作範疇的專業知識，更能掌握個案輔導、小組工作及社區工作的技巧，並且能建立良好的工作態度。

社工培訓研習室

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面談室

錄影系統

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觀察室

閉路電視攝錄鏡頭

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Teaching and Learning Space series (2): Social Worker Training Laboratory

Introduction

The Department of Child Education and Community Services (CECS) of the Hong Kong Institute of Vocational Education set up a “Social Worker Training Laboratory” (Laboratory) for the "Social Work Skills Training Workshop” of the Higher Diploma in Social Work Programme at Sha Tin Campus in 2012. The aim of setting up the Laboratory is to equip students with the basic knowledge, skills and attitudes through practice-oriented activities, such as role-play and simulated case studies, to enhance students’ counselling skills, communication skills and observation skills in a simulated environment.

Features of “Social Worker Training Laboratory”

The Laboratory is divided into two rooms: interview room and observation room, with a one-way mirror in between. Two CCTV cameras and a video recording system have also been installed in both rooms to record the entire interview processes. These facilities enable students to review sessions, to promote self-reflection and peer evaluation for the counselling process.

For Simulation Practice and Assessment

The interview room would provide a simulated environment for the counselling process. The setting of the room - a sofa, chairs and coffee table - would allow students to talk freely in a comfortable environment. During the role-play, students would take role to be a social worker and a client in a simulated case. Such learning could help students to apply theories into practice. Through the one-way mirror and the speaker devices in the observation room, other students could observe and listen the whole counselling process. After that, they would have an in-depth discussion and the instructor would give feedback and comments. Students could then have a better understanding of the theories and the use of counselling techniques. In addition to the above simulation practice, the whole counselling process would be video-recorded for assessment purposes. Students in pairs would be required to do self-assessment and peer-assessment based on different aspects of the conversation, talking attitude, body language and gestures, as well as their responses and so on; and finally to submit a written report. Through this training, students could have a better understanding of the professional knowledge and attitude required in the social work sector, and the skills for working with individuals, groups and communities.

Social Worker Training Laboratory

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Interview Room

Video Recording System

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Observation Room

CCTV Camera

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