Fostering a Harmonious Learning Environment with Mediation Skills and Techniques
14:00 - 17:00
Room 702, 7/F., VTC Tower
Medium of Instruction :
TT04 - Student Support and Pastoral Care
Mode of Study :
MS11 - FACE-TO-FACE MODE
About the Event :
Conflicts and disputes arise due to differences in viewpoints between individuals, or between individuals and organisations. Mediation has been proven to be an effective approach for handling conflicts and disputes. It helps turn conflicts and disputes into satisfactory solutions that can meet the needs and address the underlying concerns of all parties involved. A mediator, who is properly trained and neutral, facilitates a process wherein disputing parties can communicate, articulate their expectations, and collaborate toward reaching a settlement. In this workshop, participants will learn how to use mediation skills and techniques to effectively manage and resolve disputes, and to foster a harmonious learning environment.
Dr CHAN Ho Man, Alfred
Ph.D., MHKMC, IME, CWPM, IPDRA, CIMT, CIBN
Adjunct lecturer, Mediator, Arbitrator, Advocate, Assessor and Trainer
Dr. Chan is a professional international mediation expert, business negotiator, trainer, and assessor. He is enlisted in various mediator panel lists and is experienced in providing training to participants in Hong Kong and overseas.
Dr. Chan is serving as Vice-President of the Hong Kong Mediation Centre. He is actively involved in promoting and developing mediation in Hong Kong and overseas. In 2017, he provided expert opinions in the HKSAR Government policy consultation for the Apology Ordinance. He is also an expert observer of the United Nations Commission on International Trade Law, and he was appointed as the representative of the World Trade Organization (WTO) accredited Non-Government Organisation (NGO).
Intended Learning Outcomes :
On completion of the workshop, participants are expected to be able to:
Target Audience :
VTC Teaching and Instructing Staff
Ms TSE Yin Fong, Joanne